by Girl Banker
Listen to the iTunes podcast instead.
This post is related to, The most effective 10-step strategy for cold calling an investment banker. However, this post is concerned only with the actual phone call not the research and data gathering.
1. Sound upbeat
A monotonous voice will bore the person you are calling and they'll want to get you off the phone as soon as possible.
2. Work on your high-pitched voice
If you have a high-pitched voice practice talking at a lower tone. High-pitched voices are generally perceived to be irritating.
3. Before you hit the dial button, practice
You can either do this yourself using the voice recorder on your phone or with a friend/family/professional coach. Video isn't necessary because only your voice matters in this case.
4. State your name.
5. State where you got the person's details if possible
If you can say how you came to know of the person, that is very useful for building rapport. I found your details on LinkedIn is not a good line, you'll sound like a stalker. However, if you found details on the company's website, say so.
6. Mention a mutual contact, it will help to keep them on the phone longer
Check your LinkedIn profile to see if you do have a mutual connection. If so, call the person you know and ask them for permission to mention your name in the phone call.
7. State what you need help with.
If you have done decent research on the person you might have found out interesting things about them, think about how you can spin their experiences to make yourself sound like a knowledgeable person on their industry and their job function and why you would be a good addition to the team or bank.
8. Get a promise.
Before you get off that phone try to get some kind of a promise e.g. permission to call again, a promise that they will forward your CV to someone and, highly unlikely - but an agreement to meet or be interviewed. If you're not getting anywhere say something like: you sound very busy, I am so sorry to have called you at an inconvenient time, can I call you back at a better time? If they say, yes, ask when. Get the person's email if you do not already have it!
9. Follow up.
If you failed to get anywhere on the first call, see what a second call might unveil. A third call is also okay but if that doesn't prove successful, that's where you need to stop. People in banking know each other and if you're branded a stalker it's not going to bode well for your job hunt.
Happy job hunting.
I created my investment banking blog in 2012 as soon as I resigned from i-banking & published my book, To Become An Investment Banker.
Heather Katsonga-Woodward: On Business, Life & Everything In-Between